The event covered a number of interesting customer engagement-related topics and speakers included Session’s Richard Jackson, Radley’s Rowen Luckie, Brogan Savage from Cath Kidston, Kate Ancketill from GDR Creative Intelligence, and a panel featuring Kiyan Foroughi (CEO of Boticca), Andrew Curran (Chairman of Amara) and Cat Callender (Head of Editorial & Content at Hobbs).
Boxing Day is notorious across the UK for its annual outburst of online shopping. With an astounding £600m spent online last Christmas, there is no doubt that this year will be no exception to the eCommerce phenomenon. Long gone are the days of popping to the local retail park to bag a bargain after Christmas dinner; eCommerce has revolutionised the way we purchase products and retailers are under pressure to deliver like never before.
Our CTO, Alistair Stead, brought MagentoLive UK to a triumphant close yesterday as he delivered the final session of the event on scaling the world’s largest eCommerce platform.
Presenting to a full house and an audience spilling out of the room, Alistair offered his advice on how to scale databases horizontally behind Magento in preparation for seasonal trends such as Cyber Monday.
Just nine months after we opened our Edinburgh office, Session is expanding again - this time with a brand new office in bonny Glasgow.
As one of the largest Magento partners in Europe, we’ve seen our client roster grow significantly in the last 12 months including prestigious brands such as Gift Library and Imperial Leather.
Two years after its approval by the EU, the Consumer Rights Directive (CRD) comes into force today to bring clarity to consumers on their rights when buying goods and services.
But what does the Consumer Rights Directive mean for retailers?
With the Formula One season well underway, it’s an apt time to consider one of the simplest ways to increase the success of any mobile website: performance.
Forty percent of visitors will exit a site if it does not load within three seconds.* That’s a potential forty percent of visitors ready to make a sale that won’t think twice before clicking off your website if it’s chugging along at the speed of a slow 2CV.
Fashion Digital UK brought together over 350 attendees in London earlier this week to discuss the intersection of commerce and couture. From payments to global expansion, here are our 10 key takeaways:
1. It’s not how much you do, it’s how you do it
Aiming for ‘best in class’ customer service used to be the domain of luxury brands. These days, all brands selling online need to provide a superior shopping experience. Rapidly firing websites into all markets may leave you feeling like you’re serving the world, but unhappy customers left struggling with poor checkout services and clumsy design will disagree.